BlueCross BlueShield of Western New York has served families in New York since 1936. Your health is our purpose. We can help you get the most from your Medicaid and Child Health Plus benefits!
Stay informed about Coronavirus (COVID-19)
We’re here to help you with the latest information about your benefits, getting care and finding local help and resources.
See a doctor with LiveHealth Online
Video chat with a doctor 24/7 from your smartphone, tablet or computer using LiveHealth Online. It’s an easy way to get care for you or your family anytime of the day or night without leaving home.
Pick the right plan for you
For pregnant women, families with children and children under age 19
Child Health Plus
For children under 19 years old who don’t qualify for Medicaid and don’t have health benefits
Looking for free or low-cost health insurance?
See if you’re eligible, and find out how to choose BlueCross BlueShield of Western New York.
Updates and announcements
Children’s Home and Community Based Services (HCBS)
Starting October 1, 2019, BlueCross BlueShield will cover Children’s HCBS for eligible Medicaid members. Learn more in your Member Handbook update:
August 2019 Member Handbook Update – English
August 2019 Member Handbook Update – Spanish
For a description of each HCBS service and other information related to the Children’s Health and Behavioral Health System transformation, visit the State website
LiveHealth Online ― quick and easy access to care
Can’t get to your doctor? Visit a doctor 24/7 through video chat using LiveHealth Online. All you need is your smartphone, tablet, or computer. Don’t wait until your next sick day.
Learn more about LiveHealth Online