Find Doctors & Locations
Looking for a:
A doctor you choose for most of your health care.
This person helps you get the care you need like:
- Referrals to specialists
A doctor who cares for one area of the body like a cardiologist
(heart doctor) and oncologist (cancer doctor).
Any place you can get health care that isn’t
a doctor’s office, like a hospital or clinic.
- Primary care provider (PCP)
- Behavioral health
- Urgent care
Pharmacy benefits in Western New York are managed by IngenioRx.Find a pharmacy
Pharmacy Member Services: 1-833-232-1713 (TTY 711)
Help for pharmacists: 1-833-252-0328
BlueCross BlueShield of Western New York members receive routine vision services.
You don’t need a referral for vision care.
To find a vision doctor, use our online provider directory to locate a local eye doctor near you. You can also call Member Services at 1-866-231-0847 for help finding a local eye doctor in your plan.
Dental benefits are provided through Liberty Dental. To find a dentist, go to the Liberty Dental website.
Member questions: 1-866-231-0847 (TTY 711), Monday through Friday, 8:30 a.m. to 6 p.m. Eastern time.
BlueCross BlueShield members can call Liberty Dental at 1-833-276-0846 (TTY 1-877-855-8039) Monday through Friday, 8 a.m. to 8 p.m. Eastern time to find or change your dentist. Or go to the Liberty Dental website.