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How to Renew

Medicaid

Renew your Medicaid coverage

If you’re a Medicaid Managed Care member, you need to renew your health insurance each year.

Wyoming, Cattaraugus and Allegany counties:

Traditional Medicaid Local Departments of Social Services (LDSS) members:

Check your mail

Your renewal may be different this year. The New York State of Local Departments of Social Services will send you a renewal notice with the next steps you need to take in order to renew coverage. If you have any questions about this notice or have not received the notice, please contact us at 1-844-885-1004.

New York State of Health (NYSOH) Medicaid members:

Go online

The New York State of Health will send you a renewal notification to your account before your insurance is due to expire. If you haven’t received your renewal notification before your insurance is due to expire, call us at 1-844-885-1004.

We can help you complete your renewal application. Give us a call at 1-844-885-1004. We also offer home visits if scheduled in advance.

Erie, Orleans and Chautauqua counties:

Traditional Medicaid Local Departments of Social Services (LDSS) members:

Check your mail

The New York State of Local Departments of Social Services (LDSS) will send you a renewal package in the mail when it is time to renew. If you haven’t received your renewal package 90 days (three months) before your insurance is due to expire, call us at 1-844-885-1004.

New York State of Health (NYSOH) Medicaid members:

Go online

The New York State of Health will send you a renewal notification to your account before your insurance is due to expire. If you haven’t received your renewal notification before your insurance is due to expire, call us at 1-844-885-1004.

We can help you complete your renewal application. Give us a call at 1-844-885-1004. We also offer home visits if scheduled in advance.

Tips for successful renewal

  • Look for the respond-by date on your renewal form. Don’t wait until the last minute to renew!
  • If you haven’t received your renewal package: New York State of Health members are eligible to complete their renewal online. LDSS members may request a new renewal package.
  • If you mail the form to the Local Departments of Social Services yourself, keep a copy of the form and documents. Don’t send original copies of important documents. And don’t forget to sign the form.
  • Never ignore a letter from LDSS, even if you recently renewed your insurance or already mailed your form! Sometimes LDSS needs more information to make a decision or needs a family to renew before a year has passed.
  • If you get a deferral notice, call us right away to avoid losing your insurance.
  • New York State of Health members: Please make sure you follow up with NYSOH to make sure nothing else is needed from you to complete your renewal.

Need help renewing your coverage?
Call 1-844-885-1004