Waste, fraud and abuse
Please let us know about suspected waste, fraud or abuse of services paid for by BlueCross BlueShield of Western New York. Some examples are:
- Billing for services you didn’t receive.
- Someone using your identity to receive services
Email this information to us at firstname.lastname@example.org. Please provide as many details as possible about the suspected fraud — tell us who, what, where, when, why and how, including:
- The full name of the suspected member or provider.
- The name of the facility or practice where the suspected waste, fraud or abuse took place.
- The provider or member’s address.
- The provider or member’s telephone number.
- Any information about the suspected member or provider.
- The date the suspected fraud took place.
Please also provide your contact information so we can reach out to you if we have questions. Please provide:
- Your full name.
- Your address.
- Your telephone number.
- Your email address.
Your identity will be protected to the extent allowed. Thank you for helping BlueCross BlueShield’s efforts to find waste, fraud and abuse.