[Skip to Content]

Waste, fraud and abuse

Please let us know about suspected waste, fraud or abuse of services paid for by BlueCross BlueShield of Western New York. Some examples are:

  • Billing for services you didn’t receive.
  • Someone using your identity to receive services

Email this information to us at wnystateplansfraud@bcbswny.com. Please provide as many details as possible about the suspected fraud — tell us who, what, where, when, why and how, including:

  • The full name of the suspected member or provider.
  • The name of the facility or practice where the suspected waste, fraud or abuse took place.
  • The provider or member’s address.
  • The provider or member’s telephone number.
  • Any information about the suspected member or provider.
  • The date the suspected fraud took place.

Please also provide your contact information so we can reach out to you if we have questions. Please provide:

  • Your full name.
  • Your address.
  • Your telephone number.
  • Your email address.

Your identity will be protected to the extent allowed. Thank you for helping BlueCross BlueShield’s efforts to find waste, fraud and abuse.