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Visit the BlueCross BlueShield website for Medicaid and Child Health Plus members. You can:

  • Find a doctor.
  • Download your member handbook.
  • Get help enrolling or renewing.
  • Print your ID card.
  • And more.

Member Services: 1-866-231-0847 (TTY 711)

You'll need to register to access the secure portion of the member website.


The BlueCross BlueShield of Western New York provider website for MMC and CHP members will be your one-stop shop to:

  • Submit claims and appeals.
  • Verify member eligibility.
  • Download your panel listings.
  • Look up prior authorization requirements.
  • And more.

You'll need to be registered with Availity to access the secure portion of the website.

Provider Services: 1-866-231-0847

False Claims Act and other policies

Health care organizations subject to Section 6032 of the federal Deficit Reduction Act of 2005 (the “DRA”) are required to educate their providers and contractors about the False Claims Act as well as the organization’s policies and programs for detecting and preventing fraud, waste and abuse. The following documents are intended to satisfy the BlueCross BlueShield of Western New York (BlueCross BlueShield) obligations under the DRA. We know you share BlueCross BlueShield’s goal of ensuring that all clinical and business activities are conducted in full compliance with applicable laws and government program requirements. Accordingly, we look forward to your cooperation in applying BlueCross BlueShield’s fraud prevention and detection standards in connection with the services you provide to our members.

If you have any questions regarding these documents, please do not hesitate to contact BlueCross BlueShield’s fraud prevention program at 1-877-725-2702.