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Visit the BlueCross BlueShield website for Medicaid and Child Health Plus members. You can:

  • Find a doctor.
  • Download your member handbook.
  • Get help enrolling or renewing.
  • Print your ID card.
  • And more.

Member Services: 1-866-231-0847 (TTY 711)

You'll need to register to access the secure portion of the member website.


The BlueCross BlueShield of Western New York provider website for MMC and CHP members will be your one-stop shop to:

  • submit claims and appeals
  • verify member eligibility
  • download your panel listings
  • look up prior authorization requirements
  • and more

You'll need to be registered with Availity to access the secure portion of the website.

Provider Services: 1-866-231-0847